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"The global IT Service Management (ITSM) Software market is valued at 1810 million USD in 2017 and is expected to reach 4380 million USD by the end of 2025, growing at a CAGR of 11.7% between 2017 and 2025. IT service management is a process based practice which is designed to deliver the information technology services to enterprises and within the need of customers. The main factor behind this growth is the increasing number of employees who are using personal IT technological devices at workplace which is always increasing exponentially."
Paul Sharpe, Chief Operating Officer
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Macmillan Coffee Morning 2019
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