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Technical Support Analyst

Competitive | York | Permanent


Posted 13 days ago


Technical Support Analyst

Harrogate or York based


I am looking for a 2nd Line Technical Support based in either Harrogate or York.


Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to our customer base. Whilst we don't expect you to be an expert in all these areas, an understanding and willingness to expand your technical knowledge in these areas is a must.

Range of technologies including (but not limited to):

* vSphere vCenter Server
* vCloud Director
* Windows OS
* Application and Server technologies - AD / Citrix / Backup
* Data Centre environments (Including Hardware)
* Enterprise Server Technology HPE, Dell EMC


* Microsoft MCITP / MCSE
* VMware VCA / VCP
* ITIL Foundation (awareness essential)


Due to the nature of this role, you will be required to work a rolling continental shift pattern based on the following hours:

X 2 day shifts from 7.00am to 7.00pm

X 2 night shifts from 7.00pm to 7.00am

The above shift pattern would be followed by a 4 day rest period.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.