Service Design & Transition Manager-ITIL- Prince 2

£443 per day | Greater London | Contract
Posted 21 days ago

Service Design & Transition Manager-ITIL-Prince 2

Service Design & Transition Manger with strong experience of the ITIL service lifecycle, especially around service design, change and transition is urgently needed to work with leading Higher Education institution to support a service design phase.

The Service Design & Transition Manager will be responsible for the transition of services including producing service design packages, support models, acceptance criteria and other service design products to aid service transition.

Service Design & Transition Manager-ITIL- Prince 2- Essential Experience

* Strong knowledge of the ITIL service lifecycle and ITIL certified.
* Excellent experience around service design, change and service transition.
* Experience of producing service design packages, support models, acceptance criteria and other service design products to aid service transition.
* Experience of managing service desks analyst including budget and financial management.
* Experience of creating and improved service designs during the service transition phases in project or change process.
* Knowledge of project based work around governance structures and how projects engage with service delivery teams within a service transition environment using Prince 2 & Agile methodologies.
* Excellent stakeholder management skills with the ability to interface with stakeholders at a senior level to communicate service delivery, design and transition matters.

Service Design & Transition Manager-ITIL- Prince 2- Desirable Experience

* Experience of performing a service and transition design role within a public sector and or Higher education environment.
* Change Management experience and holding a change management certificate (PROSCI)
* Prince 2 certified Practitioner qualification.
* Knowledge of Information Security, Information Governance and Data protection.
* Knowledge of current trends in the service delivery domain and architecture frameworks (TOGAF/ The Open Group)

Please note that this role is inside IR35 for 3 months

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

For more information about this role, please contact:

Aaron Kiddell

Aaron.Kiddell@interquestgroup.com

See Aaron Kiddell's jobs
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