Service Delivery Manager

Competitive | Hessen | Permanent

InterQuest

Posted 27 days ago

InterQuest

Service Delivery Manager

I am currently recruiting for a Service Delivery Manager to join my client based near Hanover, who is looking for someone to plan, implement, control and review their IT service provision for their external customers.

On a day to day basis, you will be:

- Negotiating, implementing and monitoring SLAs

- Continually and proactively improving service delivery targets

- Developing effective relationships with senior management team within customers

- Identifies new opportunities for business growth

They are looking for candidates with the following experience:

- Experience ensuring service performance meets SLAs

- Delivery of account P&L

- Delivering cost to budget

- Improving efficiency targets

- Performance management

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

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