Service Data Analyst

£63,000 | London | Permanent

Posted 17 days ago


Service Data Analyst - South East London - £60,000

I am looking for a Service Data Model & Mapping Analyst to join an exciting Live Service's tooling team. You will help implement a sustainable mechanism to populate and maintain the data model with key Service related CIs and relationships.

* Mature, implement and maintain a defined Common Service Data Model within the CMDB.
* Develop a framework to operationally maintain Service Mapping within the CMDB.
* Work collaboratively with the Live Services Tooling team to detail key delivery requirements, user stories and a corresponding development pipeline.
* Work with key partners to help define or identify a sustainable process in order to populate key business services into the CMDB so they can be aligned to IT Services.
* Must have proven experience of using the ServiceNow Platform, for example; Using Discovery, Maintaining Service Mapping in a CMDB, or working with teams to mature common service data models.

If you are looking to join a successful company who are always encouraging internal development, then apply today!

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.