Service Analyst

£35,000 | Leeds | Permanent
Posted 28 days ago

Service Analyst
Leeds
£25,000-35,000

The InterQuest group are working with a client based in Leeds city Centre who are looking for an experienced service analyst to work closely with the rest of the Service Delivery Team across a range of environments from Service Design and Transition to Infrastructure and Hardware configuration.

You will be involved in the delivery of the availability and support of the Airline and office systems such as Engineering, Operations Control, Crew Control, Ground Operations, Safety Systems, Finance and HR. In addition, you will help manage the resolution of all non eCommerce issues including escalation to appropriate senior management.

The successful candidate will have proven experience in a Service management role in a medium to large organisation and have a strong technical background in support. You will have an excellent understanding of infrastructure and application delivery, working knowledge of MDM, ServiceNow, be ITIL Foundation certified and experienced in problem and change management (ITIL Framework). Any additional European languages are highly desirable.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

For more information about this role, please contact:

Matthew McNeill

Matthew.McNeill@interquestgroup.com

See Matthew McNeill's jobs
Related Jobs

Service Desk Analyst

£30,000 | London | Contract

IT ServiceDesk Analyst - 6 month Fixed Term Contract - Central London - up to £35k pro rata We need an experienced 1st Line ServiceDesk Analyst to provide 1st line technical...


IT ServiceDesk Analyst - 6 month Fixed Term Contract

£30,000 | London | Permanent

IT ServiceDesk Analyst - 6 month Fixed Term Contract - Central London - up to £35k pro rata We need an experienced 1st Line ServiceDesk Analyst to provide 1st line technical...


Senior Technical Support Analyst

£35,000 | Harrogate | Permanent

Senior Technical Support Analyst £35,000- £45,000 + company car Harrogate An excellent opportunity is available for an experienced infrastructure engineer to work within this established, sector leading organisation. Working in a busy team, you...