Reporting Administrator

Competitive | Northampton | Permanent

IQ Talent Solutions

Posted 26 days ago

IQ Talent Solutions

Reporting Administrator
£ Competitive

IQ Talent Solutions are delighted to be working with one of our key IT solutions clients supporting the recruitment of a Reporting Administrator to join their team in the Northampton offices

This role will initially be office based full time during training, but will then move to a flexible working week with some days remote and some days office based

The Role of the Reporting Administrator
- To assist in supporting with customer reporting required as part of the contractual agreements and create and maintain a suite of reporting to be used for customers.
- Produce key performance reporting for management and customers where required
- Review current reporting, ensuring that current reports are appropriate, well maintained and developed

Duties & Responsibilities of the Reporting Administrator
- Develop and maintain a suite of reporting systems and processes
- Extract data and verify data is accurate and overcome complex system and reporting issues
- Manage the resolution of all customer enquiries/complaints promptly and efficiently to satisfy customer requirements
- Assist in relevant projects where required
- Prepare monthly management reports and KPI packs to maintain visibility of performance
- Provide support and mentoring for other internal reporting and business analysts

Skills & Experience of the Reporting Administrator
- Candidates will ideally be working in a similar role and have at least intermediate MS Excel skills, able to run VLook Ups and Pivot Tables etc
- You will be able to prioritise and organise your workload effectively
- Confident working with numbers and data, manipulating information and creating reports or presentations
- Candidates will be able to build a good rapport with both internal and external stakeholders and able to present your data or findings back to the team
- A natural communicator, able to work well with other team members or customers in international locations

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.