Level 2 Engineer

£300 per day | Burton upon Trent | Contract

IQ Talent Solutions

Posted 16 days ago

IQ Talent Solutions

Our client are a global name within the hospitality sector and they are looking for a 2nd line support engineer to join there team.

* Rate - Up to £300 p/d Inside IR35
* Hybrid Working
* Inital 3 month contract rolling

You will be:

* Responsible for delivering an exceptional level of IT Support service throughout the business, participating in the cluster services, acting as the SME for regional support incidents.
* Receiving and owning escalations within the business.
* Ensuring that any incidents are resolved as quickly as possible.
* Driving improvements in customer satisfaction.
* Work with EMEAA Service Management colleagues to provide a Major Incident Management service throughout the business
* End-to-end ownership of all technical faults escalated to the team, working with vendors and other support teams as required to resolve the faults.
* Provide assistance with ad-hoc requests from within the business as appropriate.

The ideal candidate will have experience with Windows Server, Windows Desktop, Cisco, Meraki, Back ups and Network Providers.

Please apply now for more information.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.