ITSM Business Analyst

£50,000 | Birmingham | Permanent

Posted 2 hours ago


ITSM Business Analyst

Permanent - Birmingham - up to £50,000 + Car Allowance

I have an interesting Business Analyst position within a Technology Solutions company based in Birmingham.

My client have a presence across the UK and offshore. Their total number of employees comes to around 6000. They are looking for someone who can work closely with their existing technical and operational teams in the UK, Romania and Vietnam. You will need to participate in testing and development as and when needed.


Responsible for gathering business, functional and non-functional requirements pertaining to a given project.
Assist offshore team in knowledge transfer of existing systems and requirements
To work with Solution Team to verify acceptance criteria meets customer requirements

You must have a background with Service Management / ITIL

(Experience with ServiceNow would be an advantage).

Please send a copy of your CV to

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.