IT Technical Support Consultant

£28,000 | Wetherby | Contract


Posted 11 days ago


* Day to day support of the UK and Europe offices IT and Telecoms environment; coupled with the support of ALL IT servers and systems to ensure working effectively across the global business with an extra emphasis on staff working remotely on client sites
* Working within a small globally distributed IT team providing all levels of IT help-desk support, which range from user admin tasks such as setting up new users, password resets, through to setting up and installing IT equipment at new office locations across the business
* To support and monitor the existing infrastructure and perform preventative maintenance work
* Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
* Call logging & management of the IT Service Request Database including regular liaison with IT hardware maintenance providers
* Participate in the Change Management processes, which includes management of entire lifecycle - from planning, impact analysis to remedial actions
* Monitor daily backups, manage asset database and control software register
* Liaise with the Business, build positive working relationships with the business and assist with submissions

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.