IT Support Engineer (Urgent)

£30,000 | Camberley | Permanent
Posted 1 month ago

My client is a dynamic inspiring organisation, with start-up mentality. They are urgently looking for a proactive and meticulous IT Support Engineer to join their Enterprise systems operations team. You will play a key part in ensuring performance, reliability and services are always available to customers.

Role and Responsibilities

As a Technical Delivery & Support Engineer you will be responsible for:

- Planning and delivery for projects including liaising with the customer

- Configuration of site data onto the client's application

- Installation and maintenance of applications on client sites

- On boarding & Training to End Users

- Ongoing maintenance visits to client sites

- Ongoing support of sites

- Project Planning

-Obtaining feedback and contribution to the company product development

The role is heavily client focused and requires excellent customer service, strong communication and interpersonal skills are essential.

Location- (Central London base) and client sites average 50/50 but can materially change depending upon ongoing project activities. All travel will be within the M25.

Desired Skills & Requirements:

MUST excellent team player

MUST excellent written and verbal communication and interpersonal skills

MUST have excellent organisation/timekeeping skills

MUST have excellent attention to detail

3 years' experience in a customer facing technical IT role

A passion for technology and the desire and ability to learn new systems

The key to this role is a hard-working positive attitude as the specific knowledge on applications will be provided during training/shadowing.

Good knowledge of a diverse range of IT disciplines, from mobile apps, networking, and web technologies to 2nd line IT support.

This is a fantastic role where you will need to have a high degree of energy, enthusiasm and commitment to succeed. The role is a brand new role and will require flexibility and creative thinking skills to relentlessly contribute towards making a truly great service. Candidates must be able to build and maintain good relationships with those around them - at all levels of the business. The client is offering fantastic opportunity for career progression.

Fantastic opportunity to join a great client, share options, opportunity to progression and manage a team, interviews scheduled for next week, exclusive to IQ Tech, send CV ASAP to avoid disappointment.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

For more information about this role, please contact:

Kam Bhangu

kam.bhangu@interquestgroup.com
0207 025 3625

See Kam Bhangu's jobs
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