Head of Retention Insights

Competitive | Reigate | Contract

Posted 19 days ago


Head of Retention Insights


We are partnered with one of the UK's leading insurance groups who are looking to bring on a Head of Retention Insights for a 3-6 month contract.

You will be working to provide and deliver insight and analysis on drivers of churn, performance evaluation and directing new strategies in order to maximise operations.

Responsibilities include; the development and improvement of retention scorecards, development of a retention forecasting model and enhancing the voice of the customer to determine issues that cause churn.

Tools required:

Tableau, SQL, Python/SAS

For more information, please contact James Sandbrook on James.sandbrook@interquestgroup.com

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.