Data Centre Technician - West London - £30K

£30,000 | London | Contract

InterQuest

Posted 24 days ago

InterQuest

Data center technician required in West London for a 6 month fixed term contract.

The Data center technician will be required to:-

* Provide 24/7/365 support to both external and internal customers on a rotating shift pattern
* Install customers equipment and cable installations according to specification
* Receive first line support requests from customers for work to be carried out, acknowledge the request and log into Remedy so that customer requirements can be made at the earliest opportunity
* Liaise positively and proactively at all times with customers in order to resolve any issues and exceed their expectations
* Carry out media/back up tape changes
* Ensure an accurate record is kept of all work carried out and that time is booked for all works undertaken
* Maintain a duty of care for everyone on site - immediately report any health and safety concerns, or anything unsafe or potentially dangerous to management and stop the work continuing
* Monitor and check plant and equipment and escalate problems or anticipated problems to ensure continued provision of service
* Respond to customer requests as per the customer charter guidelines

SKILLS & EXPERIENCE:

* Excellent organisational skills
* Practical and theoretical cabling skills
* Proven written and verbal communication skills
* Computer-literacy/IT skills - email, data entry, excel, remedy
* Customer service skills

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

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