Cisco Support Engineer - Global NOC

£10 | Dusseldorf | Permanent
Posted 17 days ago

Cisco Support Engineer - Global NOC Environment - Dusseldorf - Cisco

This is an exciting opportunity for an enthusiastic and career driven individual to gain in-depth experience in a global ICT organisation.

Our client are a provider of enterprise ICT solutions and services, with regional businesses in Germany, Belgium, Ireland, Poland, Netherlands, Luxembourg and Switzerland.

They operate in 120 countries and are platinum partners to Cisco, Avaya and Mitel.

They are seeking engineers with a 'can do' approach to their work and in return they can expect a varied role, working with a broad range of global customers and certified training.

You will be based in Dusseldorf in a Global NOC environment, working in a team of circa 20 people, supporting a broad range of customers (banking, insurance, manufacturing, public sector etc.)

* You will be providing 1 st and2 nd line support on a wide range of issues from hardware issues, delivery and installation issues, troubleshooting, remote management (configuration edits, moves and changes, reporting etc.)
* Provide a high level of customer service on the Cisco UC & Collaboration products such as:

* Cisco Webex Teams (formerly Spark), Meetings, Support, Events and Cisco Meeting Server
* Cisco Unified Communications Manager
* Cisco Unified Contact Centre Express & Enterprise
* Cisco Customer Journey Platform
* Cisco IP Phones and Cloud Calling Platforms

Our client will consider candidates that are graduates looking for their first opportunity or Senior Engineers looking to step into a Global environment

For more information please contact me on 441442 285020 or email

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

For more information about this role, please contact:

Joe Burder
01442 285 020

See Joe Burder's jobs
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