Business Project Manager - E-commerce-Retail

£685 per day | London Arena | Contract

IQ Talent Solutions

Posted 13 days ago

IQ Talent Solutions

Business Project Manager - E-commerce/Retail

Essential skills required for this new contract role:

* Business facing PM ideally within the retail and Telco arena is essential
* Digital Delivery, ideally Retail Commerce very important
* Strong senior stakeholder engagement
* Strong organisational skills
* Delivered programmes delivered cradle to grave essential
* Understands business / eCommerce KPI tracking
* Has used Service Now this is key for this new role

Omnichannel Frontend - Implementing leading each technology to provide inspirational content and a personalised experience. Empower our omni-colleagues with more information and greater ability to service our customers. Launch a new transactional app with improved features driving customer loyalty.

This is an exciting time for our client using best of breed processes and technology to deliver a true omnichannel experience for our customers, and defining the future of the clients processes.

Responsibilities include:

Have Implemented the appropriate governance and controls across the entire hyper-care process is 100% essential for this role

A recent detailed E-commerce and Retail background is essential for thsi role the client and manager require this background for this to be a success.

Experience with Service Now is also essential for this role

Work across the technical and support teams to ensure key reporting metrics are known and in hand and can be provided on both scheduled and adhoc times throughout hyper-care

Ensure key checkpoints throughout hyper-care are clear and defined with acceptance criteria

Detailed in thinking and planning.

Please get in touch today for a full detailed job spec.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

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