APPLICATION SUPPORT SPECIALIST

Competitive | Watford | Permanent

IQ Talent Solutions

Posted 18 days ago

IQ Talent Solutions

Keywords: DocuWare, Management, SQL, MS SQL, IDocs, Application Support Specialist, Document management, Systems support

Application Support Specialist - Watford - Hybrid/ Remote - Permanent - Salary Competitive

My client is a global IT services business looking to hire an experiences Application Support Analyst to join their Application Support function, supporting a broad range of applications. The role will be focused on providing support, management, and maintaining the company's applications, by ensuring the smooth operations of the end-end business.

Responsibilities:

* Provide support to users by solving problems with an analytical approach
* Work cohesively with colleagues to deliver availability of applications within the set deadlines.
* Design programmes and test any defect resolutions
* Evaluate, prepare, and execute changes to master data
* Communicate and collaborate with Process Owners operating companies to coordinate support and deployment activities

Key Skills/Experience

* Good experience within 1st and 2nd line Application Support.
* Can evidence a high level of customer service from previous roles/experience.
* Experience with DocuWare or any other Document Management System is desirable.
* PHP & Visual Basic (VB) development skills is desirable
* Good knowledge and experience with SQL and MS SQL is advantageous.
* Proficient in working with internet applications would be attractive.
* Possesses an understanding in IDocs components such as Press connect, Planet Press and JobRouter
* Experience working in a team-oriented, collaborative environment

Competitive salary!

Please do get in touch if you are interested.

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

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