Field Support Engineer

£22,000 | Aberdeen | Permanent
Posted 2 months ago

Field Engineer

Aberdeen/Elgin area

Home based

£19,000 - £22,000 per annum

Responsibilities:

* To service/install a wide range of hardware and software products across a varied estate of public and commercial organisations
* To be aware of and meet the KPI's and objectives set for you by your line manager. This will include a combination of lone working and team work
* To be aware of and to comply with the documented quality system as it applies to your role (ISO Audits)
* Attend where possible all company / manager briefings
* Adhere to the Company Dress Code
* To be willing to undertake overtime to meet customer and company needs
* Periodically review Daisy Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements.

Knowledge

* Basic knowledge of software relating to installed hardware
* Good standard of written English and Maths, and excellent interpersonal skills
* Basic config ( IP address, Username, Password)
* PC literate/analytical

Skills

* Valid and current HP Servicing Desktop, Workstation & Notebook Service Qualification, or tier 1 manufacturer equivalent
* Perform Invasive component repairs
* Copy, backup and reload software onto specific devices
* Complex fault finding/hardware diagnosis
* Excellent customer facing and communication skills

* Documentation and paperwork to be completed accurately and in a timely manner

Working Location/Environment

* Home based

Working Hours & Conditions

* 42 hours per week
* In order to meet the business requirements it may be necessary to provide 24 hours' notice to change shift times and/or 48 hours' notice to change working days

Vehicle

* Company vehicle and fuel card supplied

For more information about this role, please contact:

Kay Sadler

kay.sadler@interquestgroup.com
01442 509 080

See Kay Sadler's jobs
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