Service Desk Analyst

£35,000 | Leeds | Permanent
Posted 2 months ago

InterQuest are currently hiring for 2xService Desk Analysts to join a leading business based near Leeds.

The Role:

- Responsible for 2nd and 3rd line support functions as part of the Service Desk
- Investigate, analyse and problem solve Service Desk Incidents using SQL
- Liaise and problem solve with internal developers and with Third Party subcontractors
- Install software updates to customer's live environments
- Liaise with customers over issues and problems that they encounter

Experience:

- Strong Analytical Skills
- In depth knowledge and experience of SQL Server
- Knowledge and experience of writing SQL / TSQL queries for fixing data issues
- Strong 2nd / 3rd line software / application support experience
- Experience of MS Windows OS 2000 and 2003 Server
- Experience of using MS Office

This is a great opportunity to be part of an exciting and expanding business. Salary is competitive attractive benefits.
Please contact me on the details below if you would like any further information.

David MacGregor
01423 878 651
David.MacGregor@interquestgroup.com

For more information about this role, please contact:

James Ford

James.Ford@interquestgroup.com
01423 878671

See James Ford's jobs
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