IT Field Engineer

£35,000 | West Midlands | Permanent
Posted 24 days ago

IT Field Support Analyst required for this award winning brand to work as part of a team of highly skilled IT support engineers.

You will be an experienced field support engineer to work within our client's First-time Resolution teams which support the technology-enabled workforce within this market leaders' environment

Your responsibilities would include ownership of Incidents and Service Requests. Also will possess strong communication and customer service skills; field support, technical resolution and incident management; people skills, Windows, Active Directory, Office 365, basic networking. The role-holder will also be expected to be a good "all-rounder" with experience of resolving issues on different types of devices

Experience of supporting Citrix environments will be advantageous. Also the ability to adhere to standards and utilise service management/logging tools

Effective triage/workload/time-management and great customer service skills are essential for this role

This role offers a competitive salary and career progression within this growing IT environment

For more information about this role, please contact:

David MacGregor
01423 878 651

See David MacGregor's jobs
Related Jobs

IT Support Engineer (Urgent)

£25,000 | Camberley | Permanent

My client is a dynamic inspiring organisation, with start-up mentality. They are urgently looking for a proactive and meticulous IT Support Engineer to join their Enterprise systems operations team. You...

Security Operations Engineer

Competitive | London | Contract

SecOps Engineer London Permanent Up to £70K My client are a global loyalty and benefits organisation and currently they are looking for 2 Security Operations Engineers to implement and monitor the businesses security measures...

Infrastructure Engineer

£50,000 | Croydon | Permanent

Infrastructure Engineer My client are a software organisation who are looking for an Infrastructure Engineer to join them on a permanent basis, this will role will be part of a newly...