Senior ICT Client Support Officer

£41,000 | Hounslow | Permanent
Posted 26 days ago

ICT Client Support Officer – London – Permanent – c.£40,000 per annum
Our client is looking for a new Senior Client Support Officer to ensure that all client operations are running effectively and efficiently. The Senior Client Support Officer would ensure all procedures are filtered to customers’ needs as well as achieving all the SLAs. We are looking for a candidate that can work with key stakeholders to ensure all services delivered are met.

Essential Experience:
• Clearly demonstrate creation, documenting, implementing processes and procedures
• Previously worked within an ITIL environment
• Experience working with a variety of customers
• Great communication and numeracy skills
• Excellent organisation and prioritisation skills
• Previously worked within line management
• Enthusiasm to deliver a good customer experience

Desirable Experience:
• Public Sector experience
• Previous project management experience
• Office 365 support, management or configuration experience
• SCSM support, management or configuration experience
• SCCM support, management or configuration experience
• Awareness of cyber security/information governance
• ITIL qualification

For immediate consideration for this great new opportunity please get in contact with me on 01892553482; or send most recent CV to

For more information about this role, please contact:

Jack Latham
01892 553 482

See Jack Latham's jobs
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