Platform Support Engineer (Web/Applications Server Support Specialism)

£50,000 | Reigate | Permanent
Posted 6 months ago

Platform Support Engineer (Web/Applications Server Support)


£45,000 - £50,000 per annum plus bonus and generous benefits

Working with an online Financial Services client who are currently undergoing an exciting digital transformation and period of growth, we are currently seeking an experienced Technical Support Engineer to join them on a permanent basis.

What will you be doing?

Monitoring our Cloud and existing data centre applications and the underlying infrastructure components that they use
Pro-actively taking preventative actions where issues are identified
Developing automation to minimise manual operational activities
Leading incident investigations, determining root cause and putting in place systems, controls to minimise likelihood of future incidents
Supporting development teams, joining squads in an agile, DevOps environment
Patching server and application software as needed to maintain support and comply with security requirements
Installing and configuring software platforms for development and production
Providing 24x7 support for the platform on a team rota basis
What skills will you need?


AWS experience across multiple services e.g. EC2, S3, RDS, DynamoDB, Lambda, Cloudwatch
Good understanding of Linux and Windows operating systems
Strong knowledge of scripting languages (e.g. Bash, Powershell, Python)
Experience of Java Applications and middleware administration (WebLogic, Tomcat, Springboot)
Experience configuring, managing and querying databases
Knowledge of real time monitoring tools (e.g. Dynatrace)

Experience managing and using Docker, or similar containerisation software
Use and understanding of CI/CD tools (e.g. Puppet / Jenkins)
What will you need to show?

Previous exposure to a range of web technologies in a digital / eCommerce environment
Understanding of incident and problem management processes
An ability to demonstrate problem-solving mindset along with a logical, pragmatic approach
Awareness of server less technologies and when to use them
Experience of working in cross-functional teams using Agile methodologies
Good communication skills and the ability to explain technical solutions for the appropriate level of your audience

Please apply now with your latest CV to be considered for this exciting new challenge.

For more information about this role, please contact:

Carmen Neville Williams
01423 878655

See Carmen Neville Williams's jobs
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