Claims Executive

Competitive | London | Contract
Posted 19 days ago

Claims Executive

Are you a Claims Executive looking to progress in to your next contract opportunity, with daily rates in line with Market value?
Look no further get in touch today to find out more about the role!

Claim Executive

Purpose of the role?

You will be supporting the Claims Manager as well as the wider UK insurance Operations Team to achieve the business plan and objectives. Also the development of processes, systems and relationships to improve internal and external customer experience and turnaround time in relation to the fulfilment of insurance stock.

Key responsibilities?
• Forecast, analyse and create reports to be used for your area of the business
• Support Senior Claims Executives in managing non-new stock purchases from external sources
• Operational lead for maintaining relationships between the claims team and the repairs centre
• Identify issues that arise and create new Standard operating procedure to improve Service level agreements, decrease call drivers and increase contact centre/repair productivity
• Devise new or amend existing training materials relating to insurance Standard operating procedures and role these out across contact centres and retail areas when required

Knowledge, skills and ability
• Proven analytical skills
• Strong knowledge of MS Excel
• Excellent communication and organisational skills
• Ability to influence and challenge upward within a team structure
• Possess the ability to plan, organise and develop a brief
• External stakeholder relationship management
• Ability to make independent decisions and manage time effectively

Claims Executive

Are you a Claims Executive looking to progress in to your next contract opportunity, with daily rates in line with Market value?
Look no further get in touch today to find out more about the role!

Claim Executive

For more information about this role, please contact:

Anna Massey

Anna.Massey@interquestgroup.com
01892 553 244

See Anna Massey's jobs
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