Solution Architect

£500 per day | Ilford | Contract
Posted 24 days ago

Digital / Solutions Architect / Transformation / Outside IR35 / CRM / Local Government / Central Government / Borough / Council / Agile

Solutions Architect required for large scale Digital Transformation programme looking to modernise the delivery of services to customers. InterQuest are partnering one of their major Local Government clients who are looking to bring on-board a Solution Architect to work alongside the IT transformation team. As part of a wider programme of work, the client are changing the ways their consumers access services from them, encouraging a digital channel shift to their brand-new online services.

They require a Solution Architect who can come on-board at the early discovery phase of a CRM implementation project, with experience gathering initial requirements and proposing suitable market solutions. Ideally the incumbent would be able to; run workshops / interviews to gather requirements, engage with the marker and present solutions, and start the implementation process of the chosen solution.

Essential Criteria:
• Proven success in a Solutions Architect role
• Review and assessment of business / information requirements
• Identification and assessment of solutions – products, services, applications
• Production of business cases for proposed solutions
• Procurement, selection, design, delivery and implementation of substantial IT/Digital solutions and services
• Proven experience of both high and low level service and solution design
• Proven knowledge and experience of large corporate applications
• Experience in either customer service/CRM applications or applications portfolio management

Day-to-Day Requirements of the role:
• Customer first approach to re-engineering of services and business processes
• Modernisation and consolidation of the applications portfolio through a programme of refresh and/or replacement
• Improving access to services through increased use of customer self service via customer selected choice of channels, devices and location
• Cloud first, digital design principles and agile delivery

Digital / Solutions Architect / Transformation / Outside IR35 / CRM / Local Government / Central Government / Borough / Council / Agile

For more information about this role, please contact:

Liam Humphrey

liam.humphrey@itqps.com
01892 553 482

See Liam Humphrey's jobs
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