Business Systems Analyst

£39,000 | Gloucester | Permanent
Posted 24 days ago

Business Systems Analyst

Are you a Business Analyst? Are you a Systems Analyst? Are you looking for an exciting new challenge? Would you like to join one of the most reputable banks in the UK? Would you like to join an organisation, where it’s a blank canvas, a chance for really put your own stamp on it? Well, look no further as the perfect opportunity is right in front of you!

Business Systems Analyst

Customer Operations Support Team
We are looking for Analysts to join this team and support changes to Mortgage Pro and UFSS. The successful candidates will have:
• Strong aptitude and ability to build knowledge and understanding of Mortgage Pro and UFSS configuration
• Excellent analytical skills
• Excellent communication skills

The Customer Operations Support team is responsible for maintenance and configuration of Mortgage Pro and UFSS, working closely with Mortgage Services to optimise system solutions, allowing frontline partners to serve our customers brilliantly.

The purpose of the role is to design, build and test changes and fixes to the Banks mortgage system software, as well as assessing changes being offered to the organisation by our third party providers, interpreting the impacts for Customer Operations.

All to be undertaken in accordance with the company’s change methodology including functional specifications, ensuring that build is fit for purpose through a robust internal testing programme prior to handover to user testing and live environments.

Key accountabilities:
• Contribute to solutions that support business objectives by developing solutions to deliver tangible improvements for the Mortgage Services business.
• Embedding a continuous improvement ethos into the work you do.
• Reacting effectively to high severity incidents and embedding learnings/ mitigants as a result.
• Develop and maintain an understanding of policies and procedures, applying these to rules development.
Applying change management knowledge, tools and techniques to drive progress and meet key deliverable and milestones.
• Awareness of key project risks and issues, providing and monitoring mitigating actions where necessary.
• Maintain and build knowledge and understanding of compliance, legal and regulatory requirements.
• Preparation and execution of test scripts to supporting BAU and project driven change.
Understanding of the mortgage systems architecture and therefore the ripple effect of the changes you make.

Key Skills
• Sound knowledge and understanding of the application of Project Management Standards and the project lifecycle.
• Proficient in use of Microsoft Office.
• Good analytical/ mathematical capability.
• Good understanding of the mortgage business, able to interpret business results and what factors are currently influencing them.
• Works collaboratively with all partners, managing stakeholders to ensure the best outcome.
• Builds good working relationships with IT and 3rd party suppliers.
• Taking accountability for your own work to ensure delivery against priorities.
• Able to clearly articulate problem statements and solutions to partners and stakeholders.
• Experience of user acceptance testing.

Key competencies being assessed
• Analytical skills
• Delivering change and improvement
• Knowledge of business systems and tools
• Communication and impact
• Continuous improvement

Business Systems Analyst

Are you a Business Analyst? Are you a Systems Analyst? Are you looking for an exciting new challenge? Would you like to join one of the most reputable banks in the UK? Would you like to join an organisation, where it’s a blank canvas, a chance for really put your own stamp on it? Well, look no further as the perfect opportunity is right in front of you!

Business Systems Analyst

For more information about this role, please contact:

Ashley Waterman

ashley.waterman@interquestgroup.com
01892 553 241

See Ashley Waterman's jobs
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