Commissions Analyst

£19,500 | Poole | Contract
Posted 25 days ago

Commissions Analyst
9 Month FTC

IQ Talen Solutions are recruiting for a Commissions Analyst role based in Poole on a 9 Month FTC.


BAU Processing;
- Receiving and formatting network financial files
- Processing disconnections and rev share/customer spend payments through the system accurately and in time with the payment run schedule.
- Processing DA payments and BCADs to partners and reconciling these with the network payment files.
- Weekly review of commission payments and clawbacks for weekly payment run process, feeding back any errors to appropriate team members, fixing issues and holding/investigating incorrect payments.
- Actively define opportunities for process improvements. Manage testing and assist with implementation. Facilitate delivery with minimum disruption to core BAU deliverables.
- Liaise with the network to ensure the timely receipt of files, subsequent loading and control is achieved for the commission payments.
- Troubleshooting data issues to facilitate effective data processing.
- Provide support as required for network meetings.
- Processing any manual payments from the network
Partner Liaison;
- Managing Partner queries (including query inboxes), to define formats, timescales and service levels.
- Focusing on effective communication with partners to build effective relationships by email and over the phone.
- High standards of customer service measured by feedback and adhering to SLAs.
- When data errors delay payments, manage partner expectations and maintain payments to agreed schedule.
- Reviewing partners accounts for rev share and raising manual payments where necessary - ensuring this is followed up with claims to the network and reversals when payment is received.

Skills and Experience:
- Able to deliver to tight deadlines on a daily/weekly basis.
- Ability to manage own workload along with being focused and a team player.
- Intermediate level for Microsoft Office and associated software.
- Good experience of working within a large volume of data in finance operations.
- Strong analytical skills, attention to detail and accuracy.
- Accountability, pride and a passion for customers
- Need for achievement & openness to change.
- Achievable generous bonus
- 25 days holiday plus bank holidays
- Pension Scheme
- Life Assurance
- Optical Vouchers
- Cycle to work scheme
- Perks at Work
- Employee Assistance Programme

For more information about this role, please contact:

Vashanta McKenzie
0161 237 0065

See Vashanta McKenzie's jobs
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