Business Sales Account Manager

£19,500 | Poole | Contract
Posted 3 months ago

Inbound Sales, Account Manager - *No Cold Calling*
Poole
12 Month FTC
£19,500

IQ Talen Solutions are recruiting for an Inbound Sales/ Account Manager Role based in Poole on a 12 Month FTC.

Responsibilities:

- Work to meet or exceed monthly, quarterly sales targets for connections and trading margin.
- Be an expert on all elements of our product portfolio including but not limited to handsets, SIM cards, accessories, operating systems, networks, tariffs, value added services, eco systems, peripherals etc.
- Work leads for existing customer base (1 connections) customers from all sources to a clear conclusion whether that be a sale, failed sale or diarised future opportunity; making repeated attempts to contact within reason.
- Make outbound calls to existing customers in a prompt, polite and efficient manner; quickly introducing yourself and seeking permission to prepare a quote; seeding key elements of our proposition to whet the appetite.
- Use standard operating procedure to capture customer needs in a way that builds the propensity for the customer to buy from you; considering wider fixed and IT profile in line with network product development.
- Provide a quote matching the best possible deal for the customer in light of their needs; considering our margin aspirations but moderating this to stay within the parameters of a good deal for the customer.
- Attempt to close the business as soon as possible dependant on the dialogue with the customer; avoiding over-selling features of no real benefit and understanding when to abandon calls with uncertain customers.
- Provide feedback on our proposition to sales management; emphasising elements that help you sell whilst establishing clear no-sale reasons from unsuccessful closes.
- Process all sales orders accurately and efficiently into the relevant systems; ensuring all CRM data is entered correctly including sales source/campaign and no-sale reasons if applicable.
- Build a pipeline of future business from post-dated enquiries, resign opportunities and referrals from existing customers or any other lead referral source.

Skills and Experience:

- Previous sales experience would be an advantage but not essential to the position
- Good negotiation skills and a resilient nature
- Passion for customers
- Need for achievement & openness to change
- Understanding and belief in technology
- Accountability and pride
- Commitment to excellence

For more information about this role, please contact:

Vashanta McKenzie

vashanta.mckenzie@iqtalentsolutions.com
0161 237 0065

See Vashanta McKenzie's jobs
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