Spanish Speaking Billings Analyst

Competitive | Northampton | Contract
Posted 20 days ago

Global Billing Analyst – Spanish speaking
Northampton – NN4
Competitive salary

Purpose :
To administer and bill all of the Global contracts across EMEA for all Direct and Indirect countries in line with the overall Global agreements to ensure billed accurately, consistently and efficiently whilst maintaining good relations with both and internal and external customers.
Responsible for approximately 15 – 20 Global customers all OpCos across EMEA

Duties and Responsibilities:
• To ensure the billing process adheres to company procedures and customer requirements
• Maintain and update contracts as and when appropriate
• Coordinate with RSS and OpCo’s to ensure invoicing produced accurately and in a timely manner in accordance with company policy
• Work closely with the RGSE central team
• Drive to minimise bespoke billing and adhere to standard customer process
• Handle all customer enquiries/complaints promptly and efficiently to satisfy customer requirements and escalate in a timely manner if required
• Assist in relevant projects where required
• To support the team leader to ensure departmental targets and objectives are met
• Support continuous improvements within the department
• Provide a dedicated Account billing service
• Work within a high volume, fast paced and customer focused environment

Skills and Experience:
• advanced education, proven experience in similar position within Billings or Payroll
• Good prioritisation and organisational skills
• Excellent customer handling skills
• Numerate and literate
• PC literate with good excel
• Language Spanish required
• Must have good English skills (read/write/speak)
• Excellent communication skills
• Must have a strong customer focus (for internal stakeholders and external customers)
• Must be able to prioritise and make decisions in the given framework for actions;
• Must be an effective and confident communicator (written and verbal)
• Proven work experience in CTC an advantage

For more information about this role, please contact:

Rachel Loughlin
0161 237 0063

See Rachel Loughlin's jobs
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