Customer Service Advisor

Competitive | Sundridge | Permanent
Posted 5 days ago

Customer Service Advisor
Sevenoaks, Kent
£19,000 to £22,000 DOE

InterQuest Solutions are proud to be recruiting for Customer Service Advisors for one of our key clients based in Kent. Due to exceptional success you will be joining an established Customer Service team of an independent motor finance lender who have seen rapid growth over the last 18 months. You will be working as part of a proactive team who process all the customer administration of bank loan products and liaise directly with lending providers and customers.

Duties & Responsibilities
Check agreements received from Dealers for accuracy and completeness
Confirm underwriting conditions met
General administration duties including Printing of letters and management of the post
Liaising with customers and clients directly via phone and email
Keep electronic and paper filing in order at all times

Skills & Experience
Good educational background with proficiency demonstrable in maths and English
Computer Literate, including MS office products and Email
Experience of working in a team in an office environment
Experience of liaising directly with customer on the telephone
At least 1-2 years previous office experience - Preferably in financial sector
Enthusiastic 'can do’ attitude
Accuracy and attention to detail with a professional approach and well presented

Shift working 37.5 hours per week based on 8-8 Weekdays and 10-6 Saturdays and Sundays (one per month)

Ideally a Driver with own transport due to location

For more information about this role, please contact:

Rachel Loughlin

rachel.loughlin@interquestsolutions.co.uk
0161 237 0063

See Rachel Loughlin's jobs
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