Claims Frauds Operations Investigator

Competitive | Manchester | Permanent
Posted 11 days ago

Claims Fraud Operations Investigators – Motor or Home
£20,000 to £22,000 DOE

InterQuest Solutions are delighted to be working one of our most successful Financial Services clients supporting with the recruitment of a Claims Fraud Operations Investigator based out of their Manchester offices

The purpose of this role is to investigate and resolve a caseload of suspected fraudulent claims in order to achieve a speedy and cost efficient conclusion, including the recovery of paid away claims.
You will also assess fraud referrals from multiple sources including automated detection systems, intelligence alerts and escalated claims from various claim teams

Duties & Responsibilities
• Complete thorough investigations for fraud referrals with support from Experts
• Manage legal data disclosure for Home claims in line with regulatory and legal environment
• Conduct desktop investigations on claims with a value of £10k plus.
• Handle first level complaints
• Interpret output from SIRA fraud detection system
• Review intelligence alerts escalated from Financial Crime Insight teams

Experience & Skills
• Proven claims handling experience in home or motor insurance
• Ideal candidates will have a working knowledge of the internet and Insurance/Financial service databases and a knowledge of legal aspect of asset recovery
• Good communication, organisational and negotiation skills.
• Self-motivated and able to work as part of team.
• An intermediate level of computer literacy
• Ideal candidates will have a good understanding of the Data Protection Act 1998

For more information about this role, please contact:

Rachel Loughlin
0161 237 0063

See Rachel Loughlin's jobs
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