Senior/Lead Modelling Analyst - CVM

£70,000 | Bristol | Permanent
Posted 26 days ago

One of InterQuest’s leading financial clients are looking for a Senior/Lead Modelling Analyst to join their large CVM team based in Bristol. The main purpose of this role will be to lead the design, development and continuous improvement of our client’s customer & prospect contact models alongside the optimisation of their omni-channel 121 Customer Contact activity.

Your key accountabilities during this role will be to;

? Design and then deliver action-orientated 121 customer insights, across human, paper and digital channels, inbound and outbound
? Lead the modelling and optimisation function using advanced modelling techniques and your background of practical experience
? Ensure that our client can develop competitive advantage from its customer and prospect contacts,
? Work to help drive satisfaction and advocacy of brand

Unsurprising the ideal candidate for this role will have extremely strong communication skills and an ability to translate technical terminology to stakeholders throughout the business. You will also have a track record in working across multiple functions.

The technical skills required for this role are as follows:

? A very strong mathematical / stats background balanced with the ability to understand complex business problems – prospect acquisition, cross-sell and up-sell
? Strong SAS / SQL
? Ideally some experience of scripting/statistical packages i.e. R or Python
? Hands on experience developing and implementing models using a range of machine learning techniques
? The ability to build modelling environments
? Experience modelling in an omni-channel environment
? Management/mentoring experience within a similar environment

This is a chance to join a leading FS brand, working with teams across the UK. The role is based in Bristol with flexible working available (depending on situation). If this role is of interest please ‘click to apply’ or send your CV to emma.nicholson@interquestgroup.com. One of our consultants will be in touch ASAP.

For more information about this role, please contact:

Emma Nicholson

emma.nicholson@interquestgroup.com
0161 237 0041

See Emma Nicholson's jobs
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