Collections Manager

Competitive | London | Permanent
Posted 19 days ago

Collections Manager
Hannover, Germany
£ Competitive

InterQuest Solutions are delighted to be working with one of our most prestigious clients who are an industry leader in their field across a global remit. The role is a permanent position based in their key site in Hannover

The is role is pivotal in managing the collection processes across multiple European locations, with customer satisfaction and service levels a key objective

Duties & Responsibilities
• Responsible for the management and development of the Collections Teams
• Ensure robust Collection procedures are in place, reducing overdue debt, improving cash receipts and improving customer service
• Lead, motivate and organise team members both in house and remotely across multiple locations
• Introduce and maintain high levels of process automation to reduce costs and timelines of transaction processing
• Instigate any legal proceedings against delinquent debtors and managing any associated costs
• Lead and implement strategic initiatives linked to corporate objectives to ensure continuous improvement and best practice

Skills & Experience
• Ideal candidates will have an extensive proven background and experience in Collections and effective leadership
• You will be able to demonstrate excellent customer service skills and focus for both internal and external stakeholders and clients
• University educated, ideally in a finance or business discipline
• Ideally candidates will have an excellent track record of successful debt management in large, complex and dynamic businesses
• Excellent PC skills and a strong working knowledge Microsoft Excel, Word and PowerPoint
• Able to motivate and inspire with the ability to build relationships, negotiate and influence across all levels

For more information about this role, please contact:

Rachel Loughlin

rachel.loughlin@interquestsolutions.co.uk
0161 237 0063

See Rachel Loughlin's jobs
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