Customer Service Advisor

£25,000 | Sundridge | Permanent
Posted 2 months ago

Customer Services Advisor
Sundridge, Kent
£19,000 - £23,500 DOE


InterQuest Solutions are proud to be recruiting for Customer Service Advisors for one of our key clients based in Kent. Due to exceptional success you will be joining an established Customer Service team of an independent motor finance lender who have seen rapid growth over the last 18 months. You will be working as part of a proactive team who process all the customer administration of bank loan products and liaise directly with lending providers and customers.

Duties & Responsibilities
- Check agreements received from Dealers for accuracy and completeness
- Confirm underwriting conditions met
- General administration duties including Printing of letters and management of the post
- Liaising with customers and clients directly via phone and email
- Keep electronic and paper filing in order at all times


Skills & Experience
- Good educational background with proficiency demonstrable in maths and English
- Computer Literate, including MS office products and Email
- Experience of working in a team in an office environment
- Experience of liaising directly with customer on the telephone
- 1-2 years previous office experience - Preferably in financial sector
- Enthusiastic 'can do’ attitude
- Accuracy and attention to detail with a professional approach and well presented

Shift working based on 8-8 Weekdays and 10-6 Saturdays and Sundays (one per month)

Ideally a Driver with own transport due to location

For more information about this role, please contact:

Michelle Johnson

michelle.johnson@interquestsolutions.co.uk

See Michelle Johnson's jobs
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