IT Support Manager

Competitive | Doncaster | Contract
Posted 5 days ago

Contract IT Support Manager/Snr Technical Support Engineer required for this leading client support the IT infrastructure across multiple sites.

Skills required are Microsoft Server 2008/2010/2016/2019 ; Microsoft Active Directory ; Microsoft Windows 7/10 ;Microsoft Office 2010-2016 ; O365 (Exchange/OneDrive/SharePoint/Skype for Business) ; Meraki WLAN and ; Mimecast ; iOS devices

Possessing a varied and skilled technical background with capability to manage on-site infrastructure across multiple sites, being the primary contact for all IT matters at all levels

This role is responsible for a key project of work and also to maintain continuity of service for:
• Windows servers, desktops, laptops, mobile devices, printers, LAN/WLAN, telephony.
• Provide technical support (deskside/over the phone/remotely) for all infrastructure, applications & systems, escalating to managed services providers where appropriate
• Manage IT Support Assistant
• IT procurement and supplier management
• Plan and deliver IT strategy and projects
• Improve existing services, liaising with solution providers discussing technical needs for cost effective implementations
• IT asset management and software licencing

In addition:-
Able to communicate with staff at all levels
Ability to explain technical issues verbally and in writing to a non-technical audience.
Logical and analytical, with a methodical approach to problem-solving
Ability to focused on quick solutions and prioritise workloads
Ability to work under own initiative and willing to take personal responsibility for issues
Self-motivated, resourceful and keen to learn and share knowledge
Able to manage multiple priorities, be flexible and conscientious
Experience of supporting multi-site environment
Experience of IT Supervisor/Team Lead desirable

If you wish to discuss/apply contact Lewis at lewis.wright@interquestgroup.com or call him on 01423 878663.

For more information about this role, please contact:

Lewis Wright

lewis.wright@interquestgroup.com
01423 878663

See Lewis Wright's jobs
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