Contract Deskside Support Engineer

Competitive | Leeds | Contract
Posted 14 days ago

The InterQuest Group are currently sourcing for a skilled Contract Deskside Support Engineer.

Reporting to the Servicedesk Manager, the Desktop Support Engineer will work as part of a team of highly skilled first and second line support engineers.
The successful candidate will work within the Desk-side and First-time Resolution teams which support the technology-enabled workforce.

Your responsibilities would include ownership of Incidents and Service Requests raised by our user community. You will also assist in the building of machines, as well as assisting with larger project such as base visits and refurbs.

The successful candidate would possess strong Windows, Active Directory and networking skills. The role-holder will also expected to be a good "all-rounder" with experience of resolving issues on different types of device. Experience of supporting Citrix environments will be advantageous. You will be keen to adhere to standards, and previous experience of using Servicenow is an advantage here. Effective triage/workload/time-management and great customer service skills are essential for this role.

This is a great opportunity to be part of an exciting forward thinking business

Please feel free to contact samuel.knight@interquestgroup.com or call 01423878650 for more details

For more information about this role, please contact:

Samuel Knight

Samuel.Knight@interquestgroup.com
01423 878 650

See Samuel Knight's jobs
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