Application Support Analyst

£45,000 | York | Permanent
Posted 1 month ago

An opportunity is available for an Application Support Analyst to join a growing organisation in the financial sector. This a progressive role which give the individual a chance to shape the way applications are developed and to learn new skills at the same time.

As an Application Support Analyst you will ensure the business receives a high quality of service from supported applications. You will own and manage high priority Incidents, producing post incident reports and drive through root cause analysis through to resolution.

The role requires strong analytical and problem solving skills, strong customer facing and communication skills.

Technically, you will have experience and a strong understanding of web/application transactional systems including:

• Front End Web Servers, IIS, Apache UI, JVM’s, XML via SOAP UI
• Integration with external systems such as payment processing gateways, email notifications, address validation services and other various API’s,
• Vsphere & SQL Management Studio (ability to write and execute SQL queries and produce reports).
• Experience as an advocate for Support involvement throughout the software developed lifecycle
• Understanding of Continuous Delivery principles and processes

For more information about this role, please contact:

Matthew McNeill

See Matthew McNeill's jobs
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