Service Analyst

£35,000 | Leeds | Permanent
Posted 12 days ago

Service Analyst required for this market leading client in Leeds City Centre

The successful candidate will have proven experience in a Service management role in a medium to large organisation and have a strong technical background in support. You will have an excellent understanding of infrastructure and application delivery, be ITIL Foundation certified and competent with LAN/WAN design and support and problem and change management (ITIL). Any additional European languages are highly desirable. A full drivers license is preferable.

Reporting to the Application Service Delivery Manager– IT Services, the Service Analyst will work closely with the rest of the Service Delivery Team across a range of environments from Service Design and Transition to Infrastructure and Hardware configuration.

You will be involved in the delivery of the availability and support of key systems. You will work closely with the Infrastructure Service Delivery Manager to support the Group network, server and storage environment. In addition, you will help manage the resolution of all non issues including escalation to appropriate senior management.

In return, this client offers an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

For more information about this role, please contact:

Ryan Stockwell
01423 878 662

See Ryan Stockwell's jobs
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