Desktop Support Engineer

£40,000 | Leeds | Permanent
Posted 10 days ago

Desktop Support Engineers are required to work in a new Service Desk team - will work as part of a team of highly skilled first and second line support engineers. The successful candidate will work within the Desk-side and First-time Resolution teams which support the technology-enabled workforce within this fast paced ecommerce company

Your responsibilities would include ownership of Incidents and Service Requests raised by their user community. You will also assist in the building of machines, as well as assisting with larger project such as base visits and refurbs.

The successful candidate would possess strong Windows, Active Directory and networking skills. The role-holder will also expected to be a good "all-rounder" with experience of resolving issues on different types of device. Experience of supporting Citrix environments will be advantageous. You will be keen to adhere to standards, and previous experience of using Servicenow is an advantage here. Effective triage/workload/time-management and great customer service skills are essential for this role.

Please apply for further information - 01423 878 679

For more information about this role, please contact:

Sam Baillie
01423 878 679

See Sam Baillie's jobs
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