IT Technician

£22,000 | Harrogate | Permanent
Posted 6 days ago

IT Technician – 1st & 2nd Line

IQ Tech are currently recruiting for our established and growing client who require an IT Technician to join their team
This rewarding opportunity would suit someone looking to build on their IT support experience within a growing company.
To be considered for this position, you'll need to demonstrate an understanding of IT software, hardware, networking and Microsoft desktop products.

Summary of Key Responsibilities

• Providing 1st & 2nd line hardware & software support to end users
• Privileged access CRM administration (for insurance services)
• Basic database administration (using Navicat)
• Supporting all company desktops, Laptops, thin clients and printers
• Escalating issues to IT management or 3rd party suppliers where necessary
• Managing and maintaining all internal AV equipment, including the setting up of all meeting room equipment for client and internal meetings
• Software deployment and support
• Backup Management
• Mobile phone hardware and software support
• IT consumables stock control
• Maintenance of the company’s IT asset register (incl. hardware, software and software licensing)
• Develop user guides, policies and procedures

Summary of Skills

• Attention to detail
• Oral communication
• Assertiveness and confidence
• Enthusiastic and quick learner
• Written communication
• Efficiency
• Good understanding of Windows environments (Windows XP, Windows 7, Windows Server 2008/2012 administration)
• Exchange (2013) and Active Directory administration & troubleshooting
• Understanding of DNS, DHCP, TCP/IP, VOIP & VPN skills
• Enterprise anti-virus suites
• Understanding of back-up technologies (Veeam, Symantec Backup Exec)
• High level of PC and hardware maintenance and repair skills
• Experience supporting Apple & Android mobile systems

Desired Qualifications (Educational & Professional)

Education
GCSE level Math’s, English and a relevant Level 3 IT qualification

Desired Professional
Microsoft Certifications, ITIL V3 Foundation, VMware certifications, AWS certifications

To be considered for this opportunity please contact myself on the number below and send an up to date CV to paul.smith@itqtech.com

For more information about this role, please contact:

Paul Smith

paul.smith@itqtech.com
01423 878 662

See Paul Smith's jobs
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