Technology Support Engineer

£25,000 | Milton Keynes | Permanent
Posted 22 days ago

An opportunity is available for a dynamic and technical support engineer to work within a leading data and content streaming service provider.
As a Technical Support Engineer, you will have a genuine passion for IT and the ability to communicate confidently and effectively with all parties. The team offer expert support for the day to day operations of the organisations IT infrastructure and applications to a wide ranging customer base via phone, email and a customer portal.

The ideal candidate will be self-motivated and able to work largely unsupervised, taking responsibility for own actions. Experience with service management ticket based systems is essential, with experience of Servicenow desirable. The role will also require:

• Excellent overall IT knowledge and awareness required
• Applicants must have experience supporting and installing / configuring Microsoft Windows 10 or Windows devices to company specifications.
• Experience of supporting Microsoft Office 365 and other core business applications such as Microsoft Visio and project are essential.
• Active Directory (AD) experience is essential for user account administration.
• Previous experience of Mac’s is also desirable
• Understanding of the ITIL foundation framework desirable.

Working hours will be on a rota basis, within a 24/7 shift pattern, so flexibility is essential.

For more information about this role, please contact:

Matthew McNeill

matthew.mcneill@itqtech.com

See Matthew McNeill's jobs
Related Jobs

Enterprise Deployment Manager

£90,000 | Watford | Permanent

IQ are currently looking to recruit an Enterprise Deployment Manager to work for a leading Global IT Solutions client based in Hertfordshire. Role: Enterprise Deployment Manager Salary: £90k ...


Java Developer

Competitive | LEEDS | Permanent

Java Developer – Leeds Are you an experienced Developer? Do you have extensive experience with Java? Would you like to join one of the UK’s organically growing Management Consultancies? Well, look...


Senior Ruby Developer/ Tech Lead

£60,000 | 81 Palace Gardens Terrace | Permanent

Job Title: SENIOR RUBY DEVELOPER Location: LONDON Salary: 60-65k This company is a young start-up, who are currently looking for a senior developer/Tech lead. The future goal is for you to advance to...