Technical Account Manager

£45,000 | Wetherby | Permanent
Posted 4 months ago

IQ Tech are currently hiring for an experienced Technical Account Manager to join our client, a leading technology services provider based in West Yorkshire.

This is a fantastic opportunity to join one of Yorkshire’s leading technology support companies providing a range of IT, Communications and Design services to companies throughout Yorkshire.

Skills Required:-

• Commercially aware – you will be dealing directly with senior decision makers at our customers to discuss their business and must be able to understand their business challenges, goals and how technology could help.
• Excellent at dealing with customers – your role is entirely focussed on ensuring our customers receive the best possible service that ensures they remain customers for life
• Well grounded in an appropriate technology field – you must be able to understand each customer’s technology platform – from broadband routers to backup, email to ERP – to ensure that we are effectively supporting the customer, proactively managing their systems and fully aware of any opportunities, challenges or threats that may exist
• Capable of visualising complex IT solutions, documenting and describing these in a way that stakeholders and business owners can understand.
• Self motivated, highly discplined and goal oriented – you will be expected to work under your own steam, managing your own diary and schedule, meeting with customers and following up in a timely fashion, following issues and opportunities through to an outstanding conclusion.

Working as the conduit between our clients' commercial & technical teams and the customer, this is a varied and exciting position for the right candidate with a suitable balance of technical knowledge, commercial awareness and account management / customer service skills.

You will be working with, for and on behalf of a wide range of customers in multiple industries providing a fascinating, exciting and challenging opportunity to use your skills to bring value to a diverse range of organisations.

If you feel you have the above skills and experience, please apply now for immediate consideration to Georgina at IQ Tech.

For more information about this role, please contact:

Sam Baillie
01423 878 679

See Sam Baillie's jobs
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