ITOC Manager

£53,000 | London | Permanent
Posted 5 days ago

ITOC Manager - London - Netowrk - Infrastructure - Server - Microsoft - Cisco

My client provides ICT solutions in more than 100 countries globally, based in London they require an experienced ITOC Manager to join their global team.

Job Responsibilities of a IT Manager
- Managing the ITOC team and assisting the Director in day to day matters relating to the team
- Provide technical support, create design and proposals for customers.
- Access arrangement and maintenance notification arrangements with relevant parties
- Attend customer meetings regarding projects or maintenance contract work.
- Recording & Update trouble ticket systems and customer documentation with fault history.
- Manage the on going live issues and deliver the quickest way to restore the service.
- Drive and lead the ITOC team members
- Remote Hand and Housing Support when requested

Knowledge, Skills and Experience:
- Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio
- Knowledge and proficiency in maintenance and installation of network infrastructure, Server or Virtualization.
- At least a valid CCNP, JNCIP, MCSE, VCP or equivalent certification.
- At least significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers.
- Proven customer service and facing experience, at all customer levels

If you would like to know more about this opportunity please call me on 01442 285020 or email joe.burder@interquestgroup.com

For more information about this role, please contact:

Joe Burder

joe.burder@interquestgroup.com
01442 285 020

See Joe Burder's jobs
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