Data Centre Technician - Amsterdam

£36,000 | Amsterdam | Permanent
Posted 2 months ago

Data Centre Technician

Following customer requests you, are engaged in the order intake, preparation, planning and monitoring of all activities related to customer instalments. Procurement of necessary equipment. Plan necessary activities to timely deliver the instalment. Monitor execution and perform physical inspections of the delivered customer instalments to assure proactively correct and timely updates regarding the order status to the customer.

KEY RESPONSIBILITIES:

The Data Centre Technician carries out daily tasks for and on behalf of customers at one of the Netherlands sites, in a correct and timely manner and as agreed. A 24x7 shift roster is applicable.

• Carrying out tasks at the Site as defined in agreements made with the customer and in the various applicable processes and procedures.
• Works independently or with other Data Centre Technicians for the purpose of carrying out tasks for customers in accordance with the daily schedule and the system used (OMS). Keeps the Sr. Engineer and/or Site Supervisor informed regarding the progress of his/her work.
• Takes customers to their equipment in a professional manner.
• Makes sure that customers and/or third parties comply with all the (work) regulations as described in the various procedures including health and safety and house rules.
• Hands over any work not yet completed (during the shift) correctly to colleagues in accordance with the relevant procedure used (shift handover).
• Reports directly to the Sr. Engineer and/or Site Supervisor if work is not carried out in accordance with agreed procedures by customers and/or third parties.
• Will respond to and comply with customer requests both by telephone and by e-mail or via Remedy in a correct, professional and timely manner in accordance with the relevant agreements.
• Is responsible for contacting the ICT/Services department, Facilities and/or the Site Manager correctly and in a timely matter during shifts in the event of any calamity relating to the infrastructure.

For more information about this role, please contact:

Robert Rees

robert.rees@interquestgroup.com
01442 285 025

See Robert Rees's jobs
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