RPA Technical Account Manager - Amsterdam, London, Munich, Paris, Stockholm

Competitive | 1st District,, Bucharest | Permanent
Posted 3 months ago

RPA Technical Account Manager - Amsterdam, London, Munich, Paris, Stockholm - Permanent

RPA Technical Account Managers are entrusted with some of our client’s largest and most strategic RPA customers, working with stakeholders across all parts of the business and at all levels (including the C-suite), to drive increased adoption of RPA and to improve the overall quality and maturity of its use.

A major area of responsibility for RPA Technical Account Managers is helping customers structure and manage company wide RPA deployments, coaching the customer’s project team on RPA deployment methodology, and helping them to develop an appropriate change management strategy that maximizes adoption, self sufficiency and business value.

Working closely with Account Executives and Solutions Engineers, Part coach, project manager, business consultant and product expert, the RPA Technical Account Managers are continually focused on helping some largest customers improve their team communication and to be successful with RPA.

Job Profile Requirements
• Graduates in Computer Science with minimum 3-4 years experience in programming .NET (C#, C , VB, Java or Powershell)
• 2-3 years relevant work experience in a customer-facing, customer success, account management or strategic consulting organization.
• SaaS experience a benefit.
• Solid technical background with hands on experience in digital technologies
• Experience in technical support, project management, technical sales and consultancy. Previous experience in application or implementation support domain is a plus.
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
• Strong communication and interpersonal skills. Proven experience building strong internal and external relationships.
• Proven track record in a highly-professional customer service in a dynamic, start-up environment.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Fluent written and spoken French and English is mandatory.
• Previous experience with working with Automation Anywhere, Blue Prism, OpenSpan is a plus

For more information about this role, please contact:

Paul Fraser

01442 509 071

See Paul Fraser's jobs
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