IP Telecoms Engineer

£25,000 | Dorchester | Permanent
Posted 12 days ago

The Company
An exciting opportunity has arisen to join a highly successful, team-orientated and motivated company in a branch of Telecommunications that is modern and flourishing.

Established in 2001, this interconnectivity specialist has experienced rapid, year-on-year growth providing Carrier Grade Telecoms Products and Services to the Telecommunication Industry worldwide with deployments in more than 90 countries. With an enviable reputation for finding innovative solutions in a rapidly evolving telecoms industry they deliver to tier 1 and tier 2 providers in the fixed, mobile, alternative and virtual space including MVNO’s, ITSP’s, wholesale carriers, equipment vendors, integrators and solution providers.

The company is based in the South West of the UK in Dorchester which offers a great country based lifestyle with good access to outstanding coastline and maritime facilities.

The Role
The primary functions of the role will be Installing & configuring Telecoms solutions and providing technical support for these products.
• Solving technical problems and investigating escalated issues.
• The ability to review support cases to enable a correct allocation of priorities.
• Deployment of specialised troubleshooting solutions to help ensure the intricacies of a challenging issue is captured.
• This may include, but is not limited to onsite installations or replacements of various hardware components, software patching, diagnostic testing, and the use of remote control tools used to access the user’s machine for the purpose of troubleshooting and finding a solution to the problem.

The Candidate
• Knowledge of networking components, VoIP, Linux operating systems and basic computer hardware components.
• Experience in telecoms with an understanding of SIP, SS7 (ISUP SCCP), SMS.
• Working knowledge of Linux.
• High levels of energy, coupled with an enthusiastic, motivated and positive approach to technology.
• Pro-active and conscientious and be able to handle the conflicting priorities within a busy customer focused environment.
• Excellent written and verbal communication skills.

For more information about this role, please contact:

Joe Burder

joe.burder@itqnetworks.com
01442 285 020

See Joe Burder's jobs
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