CRM Technical Lead

£85,000 | London | Permanent
Posted 7 months ago

Our client, a leading private bank in london is looking for a CRM Technical Lead to join their team.

The bank requires a Dynamics CRM technical lead with a strong understanding of Dynamics CRM platform, including platform management, customisation, workflow solutions, and development of plugins and custom functionality.

The CRM technical lead is responsible for the customisation and enhancement of the platform to meet the businesses requirements in an agile SCRUM based delivery methodology.

Background and experience necessary:
-Strong experience of working within an Agile SCRUM delivery environment
-Strong communication skills and a personable manner are essential, as is the ability working with staff at all levels.
-Strong experience of the development and customisation of the Dynamics CRM platform and plugins
-Direct experience in the management and customisation of Dynamcis 365
-Experience of working within a financial services environment and an understanding of regulatory and compliance responsibilities would be desirable
-Significant experience of the automation of business processes and workflows. These include, Synchronous / Asynchronous plugsins, Native workflows and business rules.

Principal duties and responsibilities:
-Review and interpret business requirements user stories and develop technical solutions within an iterative agile framewor
-Will work to ensure the platform remains stable and compliant with Microsoft best practices and the banks key strategic aims
-Work with the business to understand their needs and priorities, to help identify and implement change and to define the target to-be technology architecture and roadmaps
-Work closely with Architects, applications and support teams to ensure the platform and any solutions therein remain supportable and in line with internal processes and governance
-Guide junior technical resources to ensure solutions are delivered appropriately and timely using agile methodologies and processes.

For more information about this role, please contact:

Krish Chandarana

krish.chandarana@itqerp.com
01442 509 087

See Krish Chandarana's jobs
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