CRM Analyst

£40,000 | London | Permanent
Posted 2 months ago

Title: CRM Analyst

Location: Fitzrovia, London

Key Skills: Analytics, customer insight, CRM, loyalty programs, Salesforce, SQL, marketing

The role: I’m currently searching for a talented CRM analyst with experience in loyalty programs and customer insight analysis, ideally within the service industry.
The position available is within the marketing department and they are currently looking for a technically capable, passionate analyst to join the company as a CRM analyst. This role will be focusing on the development of a customer loyalty program in order to increase customer recruitment and retention.

This is an exciting opportunity to gain real autonomy within a very well established, household brand. Although now a privately owned company, my client was listed on the LSE and although they have been established for a little over 50 years, they have managed to dominate their market expanding into India, Hong Kong, the Middle East and all over Europe.

The key responsibilities of this role include, but are not limited to:

• The analysis of customer lifecycles
• Monitoring and review of the performance of targeting CRM marketing campaigns
• Data management and creation of reports

My client operates an environment where innovation is championed – it is therefore expected that candidates will possess the ability to govern new ways of thinking. It is a face-paced, friendly environment, so a sense of humour is also welcome!

For more information about this role, please contact:

James Sandbrook

james.sandbrook@itqanalytics.com
0207 516 1231

See James Sandbrook's jobs
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