3rd Line Support Engineer

Competitive | Winchester | Contract
Posted 2 months ago

3rd line Support Engineers
Salary/Rate£350 - £380/Day
2x 3rd line Support Engineers URGENTLY required Inside IR35
3 months initially

Essential Start Date: January 2018

As a 3rd level IT Infrastructure Engineer, you are responsible for delivering pro-active, planned maintenance and improvement workstreams across a range of technologies. You have a proven track record of working with a range of Microsoft technologies in large, Enterprise environments with awareness of the ITIL framework.

Key Responsibilities
• Deliver infrastructure maintenance and improvement workstreams to defined timescales and objectives, effectively communicate and manage expectations to all relevant stakeholders.
• Create and maintain high quality technical upgrade and maintenance documentation.
• Provide leadership, support, and guidance, to junior members of the team.
• Liaise with suppliers for technical specifications and customer departments for input to issue resolution.
• Research and develop technical deployments and implementations to ensure maintenance and improvements are delivered as effectively and efficiently as possible.

Key Skills
• Proven experience using Microsoft SCCM to deploy, manage, and update, servers and application in an Enterprise environment.
• Proven experience managing and configuring Windows 10 and Microsoft Intune.
• Competent with PowerShell scripting, preferably at an advanced level.
• Good understanding of Citrix technologies (XenApp and XenDesktop) with prior experience of delivering apps and desktop in a thin client environment.
• Proven ability to configure and troubleshoot a variety of Windows Server operating systems, from Windows Server 2008 R2 to Windows Server 2016.
• Strong knowledge of Active Directory and related technologies (AD DS, DNS, Group Policy)
• Good understanding of Virtualisation concepts with strong working knowledge of VMware ESXi.
• Understanding of networking fundamentals (DNS, DHCP, PXE, Load Balancers, and VLANs)

Desirable Skills
• Experience with Citrix Provisioning Services (PVS).
• Application packaging and delivery using Microsoft App-V and Citrix XenApp.
• Experience of upgrading MacAfee EPO management platforms.
• NetScaler ADC (Gateway, LB, CS, WAF, AAA).
• Prior experience with AD FS.
• Knowledge of FIM.
• Knowledge of Hyper-V and XenServer.
• Azure Active Directory (including migrating on-premise users to AAD/O365).
• Strong working knowledge of AD CS and SCEP (and PKI in general).
• High Availability, failover and clustering solutions.
• Experience with Dell Enterprise Hardware.
• Good experience working with SANs (Fibre Channel and iSCSI).

Ideally looking for a start date of Jan 2018, or ASAP after passing all pre-employment checks.

For more information about this role, please contact:

Rob Smith

01892 553 248

See Rob Smith's jobs
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