Lead Delivery Manager

£80,000 | Reigate | Permanent
Posted 11 days ago

Lead Delivery Manager/Programme Manager
East Surrey
£70,000 to £80,000 benefits (inc bonus)

Our client, a leading and well known ecommerce company. Has entered into a large scale digital transformation and are taking a new journey as a business and also from a technology perspective, building an API centred architecture with new front-end technologies while also adopting agile throughout the business.

As part of this new journey they are transforming their online customer servicing capability as well as looking to blend online and offline customer journeys.

An existing programme is in flight for this transformation and requires a seasoned Lead Delivery Manager/Programme Manager to provide leadership and control over the programme. The programme is multi-faceted incorporating elements of IT, business and operational change. Its benefits allow growth within the business whilst maintaining current levels of operational resource and to meet customer expectations for online servicing.

They are seeking a hands-on candidate who can provide structure to the programme, provide consistency of communication within the programme and to executive sponsors, and provide project control across agile workstreams.

You will be responsible for:

• Maintaining programme governance and controls
• Chairing programme steering groups
• Supporting project teams in structuring of plans and monitoring of execution
• Working collaboratively with business, operational and IT stakeholders

Skill and experience required

• Programme design and structuring
• Combination of agility and project control
• Strong relationship skills above box-ticking, able to develop cohesive and supportive project culture
• Business benefits mapping and planning
• Technical understanding of modern IT capabilities (APIs, responsive frontend applications, data)
• Strong experience within e-commerce/retail environments (e.g. customer-centric technologies such as identity management, Social Sign On, marketing tech, customer events, payments, front-end experience)
• To be successful in the role you will be energetic, pragmatic and able to focus and facilitate technology teams on the delivery of a valuable product

To be considered for this exciting challenge, please apply without delay including your latest cv showing your relevant skills and experience.

For more information about this role, please contact:

Rob Smith


See Rob Smith's jobs
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