Ayaya - Customer Service Engineer

£45,000 | Fleet | Permanent
Posted 14 days ago

Our client is named as one of the top 25 technology companies in the UK and also one of the best 100 global companies in the world to work for. As part of an ongoing staff augmentation plan they have retained InterQuest Group to seek a field engineer to join their team who has experience of working with Avaya Aura or Definity. Coupled with this a strong familiarity with Comms Room or Data Centre environments. The role is Monday to Friday 08:30 to 17:30 with regular opportunities for overtime. Candidates will live within one our of central London ideally.

Job Purpose
- To Provide onsite, hands-on support as a voice engineer
- Maintaining and support the Avaya Aura Communication Manager infrastructure
- Complete day to day moves, adds and change works
- Involvement in the handover of projects from installation to support teams

Key Skills
- Avaya Aura Communication Manager or Definity administration experience
- Exposure of elements of the Avaya Aura platform would be beneficial: CMS, SMGR, SM, SBCE and AAM
- In Date Avaya accreditations
- Strong experience with a Comm's Room or Data Centre enviroment
- CAT5 Cabling & Patching, CW1308 cabling, Network Switches, DHCP, VLAN and IP/TCP troubleshooting
- Very good communication, documentation and organisational skills

For more information please contact me on joe.burder@interquestgroup.com or 01442 285020

For more information about this role, please contact:

Joe Burder

01442 285 020

See Joe Burder's jobs
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