Service Desk Engineer

£20 per day | | Contract
Posted 11 days ago

Service Desk Analyst required for initial 3 month contract with immediate start.

The following technical skills will be desirable:

• Possess ITIL foundation qualification as a minimum any other ITL qualifications are an advantage
• Possess first line support on Windows 7/service desk Ticketing tool/Citrix/AD & Exchange
• Remote Access Applications Juniper Networks Secure Access / SSL VPN / Cisco VPN Client / Wireless Networking / RSA secured cards. Mobile Technologies - Blackberry Device Support / Vodafone 3g cards.

You will also have the ability to carry out the following:

• Can work as part of a team
• Can demonstrate developing and maintaining effective relationships with key stakeholders, ensuring that the Service Desk is seen as an effective partner and enabler
• Will offer solutions, advice and innovation
• Work collaboratively with the wider IT department and projects to ensure the successful delivery and support of solutions
• Work to agreed KPI’s and works to exceed them
• Can communicate at the right level to engage customers who have varying levels of IT understanding and experience

Please send your CV for a confidential discussion.

For more information about this role, please contact:

Georgia Chuter

georgia.chuter@itqnfp.com
0207 025 0148

See Georgia Chuter's jobs
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